Help

What is a NetID?

Your NetID is a username you will use to log in to a variety of systems and services across campus. It is also used to create your Texas A&M Gmail address. Learn more about a NetID.


How do I create a NetID?

If you have received your UIN, but have not created your NetID yet, you can activate it on the Gateway home page. Click Claim Your NetID. Learn more about how to create your NetID.


How do I edit my directory information?

You can use this website to manage your directory information, including how your name is displayed, email forwarding options, and which email address is published in the public directory. Click Directory Info for options. Learn more about editing your directory information.


How do I choose a good password?

A strong password is your best defense against unauthorized access of your account. Remember: we will never ask you for your password, and you should never share your password with anyone. Review quick tips on choosing a good password.


What is Duo NetID Two-Factor authentication?

Duo NetID Two-Factor authentication adds an extra level of security to your NetID account. Verifying your identity using a second factor (like your phone or other mobile device) prevents anyone but you from logging in, even if they know your password. You will be alerted and asked to authenticate every time there is an attempted login using your NetID.


How often must I change my password?

Your NetID password will last for one year. Complex passwords with 16 characters or more will last for four years. As your password expiration date nears, you will receive a reminder via email to change it. After it has expired, you will be unable to access most systems until you have reset it. Changing your password more frequently is certainly acceptable, and doing so will prevent you from receiving expiration notices.


How do I send my Texas A&M Gmail emails to another email?

If you use another email account as your primary email, such as a departmental email address or a Health Science Center email, you can configure your Texas A&M Gmail to forward to this account. Follow these step-by-step instructions to set up email forwarding.


How do I reset my password from my phone?

Click Password Settings, then Edit Self-Service Password Reset. Here, you can provide either an alternate email address or mobile phone number, where a one-time use password will be sent if you forget your NetID password.


How do I unsubscribe from email lists?

Click Email Settings. Select Change Email Subscriptions. There, you will have the option to unsubscribe from Campus General Interest or Texas A&M Today email lists.


How do I edit my display name in the directory?

Select Directory Info, then Change Display Name. There, you can update name capitalization, select your display name, or add additional display names.


How do I change my NetID?

Should you decide that you would like to change your NetID, you can do so by contacting Help Desk Central. Before changing your NetID, there are a couple of things to consider:

  • After changing your NetID, you will be locked out of most sites and services for at least 15 minutes. Howdy will be unavailable for approximately 24 hours.
  • Since changing your NetID will also change your email address, it is possible that your emails may not be delivered to the proper address following the change.

If you are looking for a different Texas A&M email address, but do not want to change your NetID, you can create an additional email address and make it your new published email address (click Email Settings, Change or Add Email). This will allow you to change the address where you send and receive emails, but will maintain your original NetID for login purposes.